New Sandals FAQs
How do sandals generally fit compared to closed shoes?
Sandals often fit differently to closed shoes because your foot sits on top of the sole rather than inside. If you're between sizes or have wider feet, sizing up can give you more comfort, especially with strappy styles. Check the product details for any specific fit notes on each style.
Can I wear platform sandals if I'm not used to heels?
Platform sandals are often easier to wear than standard heels because the platform under the toe reduces the angle of your foot. Styles with ankle straps or T-bar designs also give more support. Start with a lower platform height if you're building confidence.
What occasions are these sandals suitable for?
This collection includes styles for different occasions. Flat and low sandals work well for daytime and casual wear, while platform and wedge heels suit evening events, parties and dressier outfits. Embellished styles with studs or sparkle add interest to special occasions.
How should I care for my sandals?
Wipe sandals clean with a soft, slightly damp cloth after wearing. For metallic or patent finishes, avoid harsh cleaners. Store them in a cool, dry place away from direct sunlight. If your sandals have delicate straps or embellishments, handle them gently to maintain their shape.
What is your returns policy for sandals?
We offer returns and exchanges on unworn items. You can find full details including timeframes and how to return on our returns and exchanges page. UK delivery is free on orders over £40.
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