Privacy Policy

Here at IKRUSH Ltd ("IKRUSH") we are committed to protecting and respecting the privacy of your personal data. This privacy notice explains how your data is collected, used, transferred and disclosed by iKrush. It applies to data collected when you use our websites, when you interact with us through social media, email, or phone, or when you participate in our competitions or events.

Our Commitment to You

We take the protection of your personal data seriously and will process your personal data fairly, lawfully and transparently. We will only collect and use your personal data for the following purposes:

Fulfil your order(s)
Keep you up to date with the latest offers and trends
Give you a better shopping experience
Help us to make our marketing more relevant to you and your interests
Improve our services
Meet our legal responsibilities

How We Keep Your Data Safe and Secure

We have appropriate organisational safeguards and security measures in place to protect your data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. The communication between your browser and our website uses a secure encrypted connection wherever your personal data is involved. We encrypt your data and store it on secure servers hidden behind a firewall.

The Personal Data We Collect

Personal data means any information about an individual from which that person can be identified. While our website is designed for a general audience, we will not knowingly collect any data from children under the age of 13.

We collect the following groups of personal data:

Identity Data: first name, last name, title, date of birth, gender
Contact Data: email address, billing address, delivery address, telephone number
Financial Data: payment card details and bank account
Transaction Data: details of your purchases, payments and order fulfilment
Technical Data: IP address, browser type and version, time zone, operating system
Profile Data: purchases, product interests, preferences, feedback and survey responses
Usage Data: how and when you use our website, search queries, traffic and location data
Marketing and Communications Data: your marketing preferences and communication preferences

How We Collect Your Data

Direct interactions: when you create an account, make a purchase, subscribe to our newsletter, enter a competition, or contact us
Automated technologies: cookies, server logs and similar technologies as you interact with our website
Third parties: analytics providers, affiliate networks, social media platforms and payment/delivery service providers

How We Use Your Data

We will only collect and process your personal data where we have a legal basis to do so. We will only collect personal data from you when we have your consent, we need it to perform a contract with you, the processing is in our legitimate interests, or we have a legal obligation to do so.

How Long We Keep Your Data

We will keep your personal data for no longer than is necessary for the purpose(s) it was provided for and to meet our legal obligations.

Marketing Preferences

We may send you marketing communications if you have opened an account, purchased goods, or registered for a promotion and have not opted out. You will always have full control of your marketing preferences. You can unsubscribe at any time using the unsubscribe button in any marketing email.

Cookies

Our website uses cookies to help provide you with the best experience when browsing. You can set your browser to refuse all or some browser cookies. For detailed information on our cookies, please refer to our Cookies Policy.

How We Share Your Data

We may share your personal data with:

Third-party service providers for IT systems, website hosting, payment processing, delivery and marketing
Analytics and search engine providers
Affiliate networks
Organisations involved in fraud prevention and detection
Professional advisers including lawyers, bankers, auditors and insurers
Any third party in connection with a business sale, transfer or merger

Your Rights

Under data privacy legislation, you have the right to:

Request access to your personal data
Request correction of your personal data
Request erasure of your personal data
Request restriction of processing
Request the transfer of your personal data
Object to processing of your personal data
Object to automated decision making

If you wish to exercise any of these rights, please email us at [email protected].

How to Contact Us

Please send any questions, comments or requests for more information to our Data Protection Officer, Kashif Jabbar, at [email protected].

IKRUSH Limited, 86 Broad Street, Glasgow, G40 2BA